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Customer Survey

Please take five minutes to fill out the Customer Satisfaction Survey located below. Your opinions of our Company are of the utmost importance to us. Thank you for taking the time to meet with your Capitol Representative.


Please rate the quality of the technical service response time you have received over the past 6 months.
Technical Service Response:   Excellent
  Very Good
  Good
  Fair
  Poor
Please Rate the overall reliability of your current equipment from Capitol.
Reliability:   Excellent
  Very Good
  Good
  Fair
  Poor
Please rate the ease of use of our website for placing service calls, submitting meter readings, and ordering supplies.
Website:   Excellent
  Very Good
  Good
  Fair
  Poor
Please rate the service you have received from Capitol's Sales Department
Sales Department:   Excellent
  Very Good
  Good
  Fair
  Poor

Please tell us how we have done explaining our Printegration program to you.
Printegration:   Excellent
  Very Good
  Good
  Fair
  Poor
Please rate the service you have received from Capitol's Billing Department.
Billing Service:   Excellent
  Very Good
  Good
  Fair
  Poor
Please rate the service you have received from Capitol's Collection Department.
Collection Service:   Excellent
  Very Good
  Good
  Fair
  Poor
When it comes time to make a decision on a new copier, printer or scanner in the future, my inclination to select Capitol Office Solutions is:
Future Decision:   Excellent
  Very Good
  Good
  Fair
  Poor
Name
Company Name
Phone Number
Fax Number
Email address we should use to obtain meter readings
Equipment ID #
Capitol Representative
Any other comments?
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